Like all insurance companies, USAA owes its policyholders and certain third parties the duty of good faith and fair dealing. This means that in handling and processing insurance claims, USAA must refrain from acting dishonestly or with the intent to harm its customers and others.
If you believed that USAA or any of its subsidiaries has acted in bad faith with respect to an insurance claim you filed, you may be able to bring a bad faith insurance lawsuit against the company. To learn more about which insurance company practices constitute bad faith, click here. If you have questions about your situation, contact one of our experienced Colorado bad faith insurance lawyers through this online form.
About USAA Insurance
The United Services Automobile Association (USAA) is a Fortune 500 company based in Texas that offers a variety of insurance and financial services to people that serve, or served, in the United States Military and their families. In 2013, USAA served more than 10 million members. It reported more than $17 billion in revenue in 2010.
USAA was founded in 1922 as the United States Army Automobile Association by a group of U.S. Army officers who were unable to secure auto insurance due to the perception that they were a high-risk group. Shortly thereafter, it expanded to serve members in other branches of the military. The organization started offering homeowner’s and life insurance in the 1960s, and brokerage and banking services in the 1980s.
USAA offers the following types of insurance to past and present members of the United States military and their families:
- Auto insurance,
- Renters insurance,
- Homeowner insurance,
- Rental property insurance,
- Valuable personal property insurance,
- Home and property insurance,
- Flood insurance,
- Small business insurance,
- Motorcycle insurance,
- Boat insurance,
- Recreational vehicle insurance, and
- Life insurance.
Bad Faith Insurance Practices by USAA
USAA has been repeatedly criticized by the media, its customers, and other stakeholders for its bad faith insurance practices. On the corporate transparency website Ripoff Report, USAA customers have filed more than 150 reports alleging various questionable and unlawful activities, including bad faith delays and denials of insurance claims. Insurance watchdog organization Fight Bad Faith Insurance Companies ranks 47 other insurance companies ahead of USAA on its list of good faith insurers.
USAA has also made headlines for its bad faith insurance denials. After Hurricane Ike caused billions of dollars in damage in Louisiana and Texas and left more than 100 people dead, USAA improperly denied several property owner’s claims. USAA was later held liable for its bad faith tactics in a number of bad faith lawsuits in the region.
In Colorado, USAA has been held liable for its bad faith insurance practices in jurisdictions across the state. USAA must abide by the Colorado bad faith insurance laws applicable to insurance companies operating in the state, and can be held legally responsible when they do not.
Filing a Bad Faith Insurance Lawsuit Against USAA
If you live in Colorado and are concerned that USAA has acted in bad faith with respect to your insurance claim or claims, contact an experienced Colorado bad faith insurance lawyer to discuss your rights.
The skilled lawyers at McCormick & Murphy, P.C. have successfully handled dozens of insurance bad faith cases in Colorado courts, including several against USAA. To speak with us about your situation, call 1 (888) 668-1182 or submit a question online.
Disclaimer: Information provided on this site is NOT formal legal advice. It is generic legal information. Under no circumstances should the information on this site be relied upon when deciding the proper course of a legal action. Always get a formal case evaluation from a licensed attorney if you think you might have a personal injury lawsuit.